Terms of service

Last updated: November 2, 2026

These terms apply to your use of livomove.com and purchases from LIVOMOVE. Provide accurate order and contact information, use the store lawfully, and keep your account credentials secure.

Products, prices and orders

Review the product description, dimensions, options, quantities and any product-specific conditions before ordering. Prices are in USD unless expressly stated otherwise. Shipping charges and applicable sales taxes are shown before payment. Use the secure checkout to pay. Order receipt does not guarantee availability or fulfillment. If a material pricing, availability or product-information error affects your order, we will contact you to explain the issue and any proposed correction or cancellation; we do not impose a higher price without your agreement. If an order cannot be fulfilled or is cancelled by us, we arrange a prompt refund.

Shipping and cancellation

Our Shipping Policy sets out processing, shipping estimates, charges and customs arrangements. Contact us promptly if you need to change or cancel an order. We will check its fulfillment status and available options; cancellation cannot be guaranteed after dispatch. If dispatch has occurred, follow our return procedure where applicable.

Returns and refunds

Our Return & Refund Policy explains the 30-day request window, return authorization, return address, shipping responsibility and refund timing. These terms do not exclude remedies for defective, damaged, missing or incorrect goods or any consumer rights that cannot be waived.

Privacy and third-party services

See our Privacy Policy for information about personal information and choices. Shopify and other service providers support checkout, payments and fulfillment. Independent third-party websites have their own terms and privacy practices.

Website use and responsibility

Do not interfere with store security or misuse its content. We take reasonable care with store information and correct identified errors. Nothing in these terms excludes responsibility or consumer rights where exclusion is prohibited. Additional product-specific, subscription or market terms apply only where disclosed and relevant to your purchase.

LIVOMOVE
Website: livomove.com
Email: info@livomove.com
Phone: +86 13823281992

For product questions, orders, shipping, returns or refunds, contact us using the details above. For an existing order, include your order number or valid proof of purchase. Please do not send payment card details, passwords or verification codes by email or through the contact form.

Contact us for authorization before returning an item. See our Return & Refund Policy for the designated return address and instructions.